The insurance industry will continue to see a lot of turnover in coming years due to retirements, meaning vast amounts of organizational knowledge will leave with those long-term employees. Many insurance companies are smaller, independently owned businesses that don’t always have formalized onboarding or training plans for employees. This is a complex industry where knowledge of product, services, and options are critical to providing exceptional customer service and could lead to unfortunate consequences for the customer if mistakes are made. Customer service, soft skills, and sales skills are important differentiators in this industry and being able to provide training in an affordable, efficient way is important. With MYNTIX™ Mobile Learning, insurance companies can capture, formalize and share processes and procedures to preserve critical business information, while enhancing employee knowledge, improve sales and service, and owners can track progress and completions easily and affordably.